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Showing posts with label Comments. Show all posts
Showing posts with label Comments. Show all posts

Sunday, November 15, 2015

Close Multiple Cases with Comments

Close Multiple Cases with Comments - The easy way

Close & add custom comment & reasons in mass / per case with Smart-Tables

Close multiple cases in bulk in Salesforce!


Post Install steps:

  1. Create a Smart-Tab  for Cases (page 24 in zaapit's user guide).
  2. Add the relevant fields to the layout.
  3. Contact ZaapIT's support to create the comments-field & custom settings.

Preview:



Posted by Ben Ford aka CRM GENERAL at 8:19 AM No comments:
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Labels: bulk close cases, Close Multiple Cases, Close Multiple Cases with Comments, Comments, mass close, mass update
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